CCTV Monitoring

Round-the-Clock
Professional CCTV
Monitoring

Professional CCTV Monitoring

Eurotech provides Professional CCTV Monitoring to both large corporations and individual homeowners across the UK.

Our platform integrates with more than 500 leading video, audio, alarm and GPS systems to deliver a single “pane of glass” user interface.

Our vast integration library allows us to support different devices from different manufacturers, yet deliver a seamless service to our customers. This further provides a standardisation of functionality across various systems, streamlining our service and maintaining a consistently high response rate.

  • Experienced

We deal with a varied range of incidents on a daily basis and have measured processes in place to deal with all eventualities.

Our operators undergo rigorous internal systems training to ensure we deliver the best possible service.

  • Responsive

Our CCTV software alerts us in real-time to any active incidents.

This allows us to invoke emergency escalation procedures in an instant to mitigate loss or damage to property and to provide health and safety support.

  • Latest Technology

Our unified monitoring platform integrates with more than 500 leading video, audio, alarm and GPS systems to deliver a single “pane of glass” user interface.

Our infrastructure offers multiple levels of redundancy, ensuring the integrity of our service is maintained.

  • Cost Effective

Adding your monitoring requirements to our existing platform means we can keep the cost to you as low as possible.

Our business model in conjunction with our data storage capacity allows for unlimited scalability without the associated costs.

  • Monitoring via Virtual Patrols
  • Virtual Patrols

Much like a physical patrol from an onsite security officer, our CCTV operators can patrol your premises at predetermined times throughout the day or night.

Once a schedule has been added to your site(s), our platform will alert us to the upcoming patrols. Our CCTV operators will connect to your site and select each camera in turn to bring up the live view. Anything out of the ordinary is recorded and escalated where necessary in real time.

A full audit trail of when the camera was accessed and by whom is noted within the platform and reports can be made available inclusive of any notes or subsequent actions.

Live Image Captures

During a patrol, operators are able to capture images of any incidents seen and make these available should they be required.

Scheduled Patrols

Schedules can be set against each camera for the site. This is particularily handy for areas that require additional security.

Public Holidays

Additonal patrols can be added to the camera schedule during holiday times to provide an extra layer of security and visibility.

Camera Lists

Camera lists can be setup to follow a specific path around the building according to your requirements.

Proof of Presence

Our entire virtual patrol is audited from login to the last camera viewed. This includes total time on site, time on camera and comments/actions taken.

  • Monitoring via Alarm Activation
  • Alarm Activation

Alarm activation or “event-level” monitoring is a popular method used where our CCTV operators react to a camera onsite being triggered via its infra-red detector and going into alarm. Our CCTV platform receives a notification (usually via an SMTP relay), which then triggers immediate response.

Our CCTV operators select the alert within our application interface and your camera’s live feed is displayed along with a 15 second recording of what caused that camera to go into alarm.

This is particularily helpful when tracking intruders onsite and liaising with emergency services in real time.

Event Playback

This allows our operators to see a pre-recorded 15sec clip of what caused the camera to go into alarm.

Camera List

Using the camera list, our operators can quickly toggle between camera's to see if the cause of the activation is still present.

Snapshot Images

Our operators have the ability to snapshot any images needed for escalation prior to video evidence being retrieved from the onsite DVR.

Audio | Remote Access

Operators are able to transmit audio to your site(s)* and also provide remote access* via integrated onsite relay and edge devices.

DVR Footage

From our control centre,
we can access the recorded footage on your DVR remotely, should we need to review historical
events.

Audit Information

Detailed audit information is captured with each activation, which can be exported to all popular formats.

  • Remote Access Control
  • Access Control

We provide remote access control via CCTV Verification and telephone/intercom. Our remote access control includes managed carparks, out of hours worker access, contractors, building refurbishments and high value retail outlets.

With a predefined set of instructions , usually accompanied by a password list, we are able to manage access to premises from our control room in Enfield.

Relay Devices

Connected relay devices within our unified CCTV platform allow our operatives to manage access control remotely.  

Audit Information

Full audit information is available for all access requests. Reports detailing events over time can be made available for further investigation.

Video Verification

Sites that have camera's installed at access and egress points can be used as video verification. Extremely effective to manage specific access conditions.

Want Professional CCTV Monitoring or Access Control for your business?

Get in touch with us today to find out how we can provide a robust, scalable solution for your CCTV requirements.

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